Contact Us
weweresoldiers.net is an independent comparison site covering the best payout online casinos available to US players. If something on this site raised a question — about our methodology, an offer you spotted, a casino we've reviewed, or anything else — this is the right place to start.
How to Reach Us
We don't operate a casino, take bets or handle player accounts. For anything related to a casino account, deposit, withdrawal or bonus dispute, contact that casino's own support team directly — we have no access to account data and cannot intervene on your behalf.
For everything else, use the contact options below. We read every message and respond to genuine enquiries as quickly as we can, usually within a few business days.
What We Can Help With
- Editorial questions — queries about how we research and rank casinos, what our editorial ratings mean, or why a particular site appears where it does
- Factual corrections — if you believe something on this site is inaccurate or out of date, let us know with a reference and we'll look into it
- Responsible gambling concerns — if you're worried about your own gambling or someone else's, we can point you toward the right resources. See our Responsible Gambling page for immediate guidance and links to support organisations
- Partnership and press enquiries — commercial or media requests can be directed here too, though we do not accept payment in exchange for editorial placement or higher rankings
- General feedback — if something on the site is hard to use, broken or unclear, we welcome that feedback
Our Editorial Independence
weweresoldiers.net earns revenue through referral partnerships. When a reader follows a link to one of the casinos we cover and creates an account, we may receive a commission. That relationship does not determine rankings or ratings — commission cannot buy a better position, and every recommendation on this site carries a genuine limitation alongside its strengths. Our About Us page explains this in more detail.
A Note on Responsible Gambling
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please reach out for support before contacting us about anything else. The National Problem Gambling Helpline is available 24/7 at 1-800-522-4700. You can also visit the Responsible Gambling page on this site for information about setting limits, self-exclusion programmes and state-level support services.
We take problem gambling seriously. If a message you send us suggests someone is in distress, we will always prioritise signposting to professional help over any other response.
Legal and Terms
Use of this site is governed by our Terms and Conditions. Please read them before submitting any personal information. We handle contact data in line with applicable privacy standards and do not share it with third parties for marketing purposes.
Before You Write
A few things worth checking first — they may save you the wait:
- Account or payment issues — these must go to the casino directly. We have no access to any player account.
- Bonus disputes — read the terms attached to the offer first. Wagering requirements, game restrictions, time limits and maximum withdrawal caps are set by the casino, not by this site.
- Eligibility questions — online casino gambling in the US is regulated at state level. You generally need to be 21 or older, physically located within a state where online gambling is licensed, and able to pass identity verification. Requirements vary by state and by operator.
- Withdrawal delays — identity verification (KYC) is required before most casinos process a first withdrawal. Have a government-issued ID, proof of address and, where applicable, proof of payment method ready.
If none of the above covers what you need, we're glad to hear from you.